Reducing Non-Productive Time on the Road with Data Driven Scheduling Systems

Reducing Non-Productive Time on the Road with Data Driven Scheduling Systems

Ahead of the field service management summit 2018 we chat to Brad Mellor, State Manager of Field Operations (ACT/NSW) at ADT Security. In this article Brad shares with us detail of the data driven scheduling systems integrated which are increasing technicians’ productive time, and delves into the cultural transformations that still need to occur to ensure these software systems function to the best of their ability.


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