Increasing Process Efficiency through Improved Connection and Collaboration between Field Service Technicians

Increasing Process Efficiency through Improved Connection and Collaboration between Field Service Technicians

In this past presentation from FSM 2017 Michelle Ockers, former National Supply Chain Technical Capability Manager at Coca-Cola Amatil explores:

  • Connecting and interacting while on the go
  • Improving problem-solving and troubleshooting through collaboration
  • Using mobile tools and sharing knowledge to improve field service results
  • Shifting mindset and habits across your workforce


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