17 - 18 April 2018 | Dockside, Sydney, Australia

Post-Conference Workshops: 19th April 2018

Workshop A

9:30 am - 11:30 am The Next Generation of Scheduling: Achieving Seamless Scheduling for Greater Field Efficiency

Jason Diaper, Project Manager,, Asset Management
Cloud platforms, mobile devices, IoT and wearables are creating an increasingly connected field work force. These technologies can be implemented to drive a seamless scheduling system by tracking work orders and consolidating information on a common platform. This will not only create efficiencies by eliminating certain back end administrative processes but will also generate data that can support better planning. This session will discuss the potential of these technologies and their impact on existing systems.

Learning Objectives:

  • Understanding the pros and cons of Cloud platforms, IoT, wearable sand mobile devices for scheduling and issuing work orders
  • Investigating the impact on back office and administrative processes and efficiencies
  • Creating a roadmap to overcoming integration challenges
  • Leveraging the data collected to improve planning for even greater time and cost savings

Jason Diaper

Project Manager,
Asset Management

Workshop B

12:00 pm - 2:00 pm Unlocking the Value of IoT for Field Service management: The Benefits of Connectivity in Tracking, Data Collection and Efficiency

Melinda Hodkiewicz, BHP Biliton Fellow for Engineering for Remote Operations,University for Western Australia
IoT holds the potential to transform field services by offering greater connectivity and integration of various platforms and devices. This session will explore its various applications, from tracking to troubleshooting and strategies to overcome the shortcomings.

Learning Objectives:

  • Understanding the various application of IoT in field services
  • Tapping into the benefits in tracking, scheduling and data collection
  • Investigating its role in troubleshooting
  • Leveraging cheap off-the-shelf solutions to overcome the obstacles presented by cost and integration

Melinda Hodkiewicz

BHP Biliton Fellow for Engineering for Remote Operations
University for Western Australia

Workshop C

2:30 pm - 4:30 pm Enabling Collaboration for Engagement and Effective Change Management

Digby Wilson, GM, Delivery, Eastern,Telstra
Workplace culture is critical to ensure that change and transformation is effective. Collaboration and interaction is key to engagement and change. However when the workforce is geographically spread out and the jobs are done in isolation, this presents a unique set of challenges. This session will investigate how to grow employee engagement and collaboration for organisational change.

Learning Objectives:

  • Learning how to leveraging technology to enable collaboration from remote areas;
  • Investigating solutions to overcome challenges of connectivity in areas with poor reception;
  • Understanding how to embed collaboration and interaction into the workday, between jobs and driving;

Digby Wilson

GM, Delivery, Eastern