How field-service companies can strategically leverage mobile to drive efficiencies, improve customer service and benefit from a more profitable bottom line. Today, the ultimate goal of field-service excellence is to respond quickly to customer needs. Whatever they may be, it takes four criteria to meet this goal: be on time, allow enough time to do … Read moreThe power of mobility: Creating a smarter workforce in the field
Against the backdrop of a rapidly progressive technology market, increasing consumer demands and economic fluctuations, companies are recognising the need to develop strategic measures in field service mobility. Field service mobility optimisation will play a significant role in increasing cost savings and operational efficiency. Through large productivity gains companies will increase customer retention and satisfaction. … Read more2019 Marks our 11th Annual Field Service Management Summit !