The 2012 Summit is split into 2 industry specific events running alongside each other to allow attendees a more in-depth look at industry specific case studies and developments in the field service & workforce mobility space.
The Most Established Field Service Management Event In Australia
The FSM 2012 is Australasia’s most established annual event for field service management and field force automation. Each year the event brings together senior-level professionals from across Australia and overseas to discuss the latest developments in field service management, workforce automation, general enterprise mobility and mobile computing to achieve higher workforce mobility and productivity, effective field force automation, advanced scheduling and automated workforce management with effective mobile workforce solutions.
FSM 2012 has firmly secured its place on the service industry’s calendar, highlighting how important this area is to businesses – and how important the discussions are for the continual improvement of field services and workforce mobility.
FSM 2012 will:
SHOWCASE real implementation case studies providing an effective roadmap for you to mitigate against potential roadblocks, overcome challenges of integration, culture change and adoption to realise enhanced field services
EVALUATE the latest mobility applications, business software and tracking solutions that are delivering value to both your peers and your competitors!
BENCHMARK with a broad range of organisations to better understand service industry KPIs and performance levels that can inform your knowledge and assessment of your key result areas
What others have to say
“Excellent value – outstanding take away messages/ideas”- Stephen Jewell, Executive Manager- Service Delivery GWM WATER
“FSM is an important forum to benchmark industry progress”- Tony Thornton, National Service Manager RHEEM
“I found FSM extremely valuable – great networking opportunities!”- Dennis Smith, Branch Manager-Country Operations WESTERN POWER
FSM 2012 is the perfect platform for organisations to network and benchmark with peers to take away key strategies about the industry-shared challenges:
- Improving Field Force Automation with Emerging Technologies
- Maximising Workforce Productivity with Effective Change Management
- Delivering Exceptional Customer Service to Maximise Customer Satisfaction Levels
This is THE MUST ATTEND Event in Australia for Field Service Management Professionals