Field Service Management Summit

19 - 21 March, 2014

Australian Technology Park, Sydney, NSW


Expert Speaker Panel includes

 Ben Somerville
Ben Somerville
Spatial Systems Manager, Spatial Engineering Services
Thiess Pty Ltd
 Craig Omundsen
Craig Omundsen
Infrastructure Asset Management Advisor, Strategic Technical Services, Riyadh
AECOM Arabia Ltd. Co.
 Paul Eagling
Paul Eagling
General Manager
A.G. Coombs Servicing Pty Ltd
 Kim Collison
Kim Collison
Field Service Administrator, Surface Mining - Australasia
Joy Global
 Damir Jaksic
Damir Jaksic
IT PMO Manager
Parsons Brinckerhoff

FSM 2014: Australasia’s Leading Summit for Field Service & Workforce Mobility

Enhancing Mobile Workforce Management to Achieve Operational Productivity and Cost Effectiveness

The 6th Annual Field Service Management Summit is Australasia’s most established event for field service management and field force automation. Each year the event brings together 200 senior-level professionals from across Australia and overseas to discuss the latest developments in field service management, workforce automation, asset management, dispatch management, general enterprise mobility and mobile computing to achieve higher workforce mobility and productivity, effective field force automation, advanced scheduling and automated workforce management with effective mobile workforce solutions.

The Field Service Management Summit has firmly secured its place on the utilities, break-fix and service industry’s calendar, highlighting how important this area is to businesses – and how important the discussions are for the continual improvement of field services and workforce mobility.

What’s New for FSM Summit 2014?

The 6th Annual Field Service Management Summit will feature:

  • Plenary Sessions with international keynote speakers and case studies on how to drive efficiency gains and costs savings with effective field service management
  • Exclusive G20 VIP Discussion Evening (invitation only)
  • Identifying best practice in FSM design
  • Building effective mobility strategies with the latest technology and devices
  • Implementing effective scheduling and GPS and GIS systems
  • Improving enterprise asset management
  • Planning and delivery of long duration mobility projects
  • Developing, integration and deploying FSM solutions across multiple geographical sites
  • Interactive workshop sessions to discuss key challenges in smaller groups of the overall delegation

FSM Summit 2014 will:

SHOWCASE real implementation case studies providing an effective roadmap for you to mitigate potential roadblocks, overcome challenges of integration, culture change and adoption to realise enhanced field services.

EVALUATE the latest mobility applications, business software and tracking solutions that are delivering value to both your peers and your competitors.

BENCHMARK with a broad range of organisations to better understand service industry KPIs and performance levels that can inform your knowledge and assessment of your key result areas.

FSM Summit 2014 is the perfect platform for organisations with large field forces to network and benchmark with peers to take away key strategies about the industry-shared challenges:

  • Building effective field service mobility strategies with the latest technology and devices
  • Improving enterprise asset management to increase efficiency and cost effectiveness
  • Achieving end-user engagement to increase customer satisfaction

This is THE MUST ATTEND Event in Australasia for field service management professionals!

What others have to say

“Excellent value – outstanding take away messages/ideas”- Stephen Jewell, Executive Manager- Service Delivery GWM WATER
“FSM is an important forum to benchmark industry progress”- Tony Thornton, National Service Manager RHEEM
“I found FSM extremely valuable – great networking opportunities!”- Dennis Smith, Branch Manager-Country Operations WESTERN POWER

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dZhon
Trimble
Associate Sponsors
Forum Group & TomTom Business Solutions
TOA Technologies
Dell
Retriever Communications
Panasonic
Clicksoftware
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Yambay
Baseplan
Astea International
Klugo
Acresta
Navman Wireless
ServiceMax
Networking Partners
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Motorola Solutions
Smartrak Aust Pty Ltd
Spotlight Partner
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Render Networks
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ECD Solutions
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