Australasia's Largest and Best-Attended Field Service Summit and Networking Event
Improving Scheduling, Dispatch, Security And Productivity
Of Your Mobile Workforce
It’s no secret that technology is transforming how companies are interacting with customers on a daily basis. 89% of customers want an “Uber-like” technician tracking service, with 86% willing to pay more for a better scheduling process. The rapidly changing mobile landscape presents field service industries with unique opportunities to simultaneously enhance customer experience and reduce costs.
The 9th annual Field Service Management Summit 2017 will bring together field service professionals to share success stories, lessons learnt and examine how to overcome the following challenges:
- Achieving seamless integration of technology into existing framework
- Effectively managing mobility in the age of IoT
- Enhancing customer experience through proactive workforce management